refunds
Refund & Cancellation Policy
Last updated: [FILL IN: date]
Digital products (ebook, stories, chapters)
[FILL IN: your refund rule for digital items, e.g. no refunds once the download link is sent, except if the file is broken or you were charged twice]
Services (websites, ecommerce, design and dashboards)
[FILL IN: cancellation and refund rules: e.g. advance is non-refundable after work starts, full refund if cancelled before work starts]
How to ask for a refund
Write to us through the Contact page with your name, the email used to pay, and the Razorpay payment ID. [FILL IN: how many days the buyer has to ask, e.g. within 7 days of purchase]
When you'll get your money back
Approved refunds go back to the original payment method through Razorpay. [FILL IN: processing time, e.g. 5–7 working days]